Return and Exchange Policy

K.E.A. Couture Fashions

Last Updated: April 19, 2026

At K.E.A. Couture Fashions, customer satisfaction is important to us. Please review our return policy carefully before making a purchase.

Items may be eligible for return or exchange if:

• The request is made within 7 days of delivery
• The item is unused, unworn, and in original condition
• All tags and packaging are still attached

Items returned that do not meet these conditions may not be accepted.

For hygiene and safety reasons, the following items are non-returnable:

• Swimwear that has been worn or without protective lining
• Final sale items
• Custom or made-to-order items

If you need a different size, we may offer an exchange depending on product availability. Customers are responsible for return shipping costs unless the item received was defective.

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with photos of the item so we can resolve the issue.

Once your return is received and inspected, refunds will be processed to the original payment method. Please allow 5–10 business days for the refund to appear in your account depending on your payment provider.

Customers are responsible for return shipping costs unless the item was defective or incorrect.

For return or exchange requests, please contact:

Email: kia@keacouture.com
Business Name: K.E.A. Couture Fashions